Qatar facilitates e-services with Ehteraz Guide and Metrash2

In order to facilitate the processing of various official documents without the need for in-person appointments, the Ministry of Public Health (MoPH) has detailed an Ehteraz Guide on its website.

The guide will serve as a one-stop shop for information on health status colours, as well as for Gold Frame eligibility and “Recovered” patient status. It will also provide necessary information on test results linked to Ehteraz.

According to the guide’s overview, “The development of Ehteraz, Qatar’s contact tracing app, provided an advanced application to support public health teams in monitoring the spread of the virus and identifying people who may be at risk of having contracted COVID-19. The fast development and launch of Ehteraz app meant Qatar was one of the first countries in the
world to roll-out a COVID-19 contact tracing app nationally. Mandatory for all adults in Qatar, the Ehteraz application provides a live status of each person’s current COVID-19 health and vaccination status.”

Meanwhile, the Metrash2 app processed over 5.72mn transactions in 2021 as detailed by the Ministry of Interior (MoI). These services include residency renewal, traffic violation payments, updating one’s National Address, vehicle renewal, visa extension and so on.

According to First-Lieutenant Ali al-Eidrous from the General Directorate of Information Systems, “In six languages, Metrash2 ensures secure and encrypted services while supporting multiple platforms with different screens. Metrash2 features more than 250 services for Qatari nationals, expatriates and companies.”

“The MoI has introduced the zero-click concept for companies while enabling them to complete various transactions. A company is required only to register in the Automatic Residency Renewal section through Metrash2 and every month the service will renew the residency of employees automatically and send IDs to the company location without human intervention,” he goes on.

All these measures facilitate the processing of necessary information to keep the State safe from the threat of the virus while at the same time speeding up waiting times via online transactions. These can be accessed conveniently from the comforts of one’s own home.

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