The Ministry of Administrative Development, Labour and Social Affairs (MADLSA) has now officially launched a unified platform for labor complaints in its first phase. This unified avenue will provide a safe and accessible space for employees to file their complaints and reports, and it can easily be accessible via all kinds of modern devices. The platform can be accessed using computers, smartphones, and tablets.
According to the ministry, the new platform’s first stage will allow the community to submit their labor complaints online. This will include employees and workers in the private sector as well as domestic workers. The handy tool will offer a reporting service for all citizens as well as residents of the State. Here, anyone can report public violations of the Labour Law.
In order to submit a labour complaint, the employee must indicate the personal number or work visa number. Note that the mobile phone number must be registered on the same card or the same visa number. To file a complaint, simply log in via the national authentication system that is available on the platform.
If you wish to receive any notification about the complaint, such as an update to the request or in order to follow-up on the status of the complaint, the worker may add another number to the platform. He or she will be able to receive text messages and email. Along with this, the worker will also be able to review his or her data that’s registered on the database of the ministry, as well as update any existing contact information.
Should you need to attach any pertinent attachments, you may do so as long as the size of the files does not 10MB per attachment.
What is the nature of the specific violation of the Labour Law? Reports such as labour gatherings and even inappropriate worker accommodation can be duly filed, along with violations at worksites. This also includes working with a visit visa, as well as employing violating workers.
Finally, the new platform has a specific advantage when it comes to filling in data about the facility, such as the name of the facility as well as the notified body. This also includes the registration number of the facility if applicable, plus a description of the facility and the address of the entity on Google Maps.
The second phase will be implemented soon. This will allow users to submit complaints on recruitment offices, as well as issues on nurseries and unsatisfactory performance from a facility or employer.
About Us
Afreno is a Business Consultancy that draws on its long presence, over 10 years in fact, in the field of forming companies, while capitalizing on its impressive know-how at both local and international levels. This endeavor also extends to developing local partnerships and offering excellent opportunities in real estate.
Unlike any other Business Consultancy company in the State of Qatar, Afreno includes under its umbrella three closely-linked comprehensive services: business advice, legal negotiation and real estate possibilities. This means that any project, however complex, can be dealt with in all its aspects. Added to this is our wide range of reliable clients and trusted business contacts, plus our up to the minute awareness of what is going on in the markets, whether GCC or local. Your business venture will be backed by our in-depth knowledge, the valuable connections we have built over time, and our solid reputation, ensuring that you succeed quickly, whatever enterprise you are involved in. All this will be achieved with the minimum of stress; unsurprisingly Afreno has become the point of reference for anyone wishing to incorporate or grow their business in the local market.
